FAQs

How does CallFly work?

CallFly works with any phone. When you start a call with CallFly, you will receive a call to your own phone (the “from” number). When you pick up that call, CallFly calls the other person (the “to” number), showing your “from” number to them as the caller ID. When they answer, you are connected, and CallFly begins recording.

Will the person on the other end know they’re being recorded?

CallFly does not inform the called party that the call is being recorded. However, depending on the US states involved in the call, you might be legally required to inform them. (see “Is recording phone calls legal?”)

Is recording phone calls legal?

The following answer is not legal advice. When in doubt, consult a lawyer. In general, recording phone calls is legal in the United States. However, depending on the specific state(s) that you and the party you’re calling are in, you may be required to notify the other party that they are being recorded. Here is a summary of state call recording laws.

Like a tape recorder attached to a phone line, CallFly does not notify the other party that they are being recorded. It is up to you to know, understand, and follow all applicable laws that apply to your situation.

How much does it cost?

CallFly’s pricing is designed to give you peace of mind for any call without committing to pay for recordings that turn out to be unnecessary.

Making a call is free*. After the call ends, you have 12 hours to decide if you want access to the recording itself. If the recording is not unlocked within 12 hours, it is deleted. Unlocking the recording costs $3, plus 8 cents per recorded minute. There are no recurring charges or surprise fees.

Unlocked recordings can be played and downloaded for 30 days before they are also deleted from CallFly. If you need to keep the recording long term, you are encouraged to download the MP3 file and store it yourself.

CallFly accepts major credit cards, as well as Apple Pay, through Stripe: a secure and well-known payment gateway.

*Your phone carrier’s normal call rates will apply, as with any other call, as will their messaging and data rates when you use CallFly, like other web apps.

Can I make calls to or from international (non-US) numbers?

No. CallFly is US only.

Who are you?

CallFly is a product of Crater Creative, LLC. Built in Ohio, USA.